RATINGS
310M
DOWNLOADS
4+
AGE
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About this app
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Name Duke Energy -
category Business -
Price Free -
Safety 100% Safe -
Developer Duke Energy -
Version 4.32.0 -
Target Homeowners -
Update 2025.02.20
Core Features
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Account ManagementEasily manage your Duke Energy account, including viewing your billing history, making payments, and updating your personal information directly from your smartphone.
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Energy Usage TrackingMonitor your energy consumption in real-time to understand usage patterns and identify savings opportunities with insightful analytics and usage comparisons.
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Outage ReportingReport outages directly through the app and receive timely updates on restoration efforts, ensuring you stay informed during service interruptions.
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Push NotificationsGet important alerts regarding your account, payment reminders, and outage notifications via push notifications, ensuring you never miss critical updates.
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Smart Home IntegrationSeamlessly integrate with smart home devices to optimize energy consumption and improve your home's efficiency with just a few taps.
Pros
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User-Friendly InterfaceThe app features an intuitive design that allows even the least tech-savvy users to navigate easily and access important functions without hassle.
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Real-Time UpdatesReceive instant notifications about your energy usage and outages, which helps users address issues quickly and stay on top of their energy management.
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Flexible Payment OptionsOffers various payment methods, including credit cards and bank transfers, making it convenient for users to settle their bills at their convenience.
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Energy InsightsProvides personalized tips on reducing energy consumption and costs, empowering users to make informed decisions about their energy use.
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Secure TransactionsEnsures all user data and transactions are protected with advanced security features, providing peace of mind while using the app.
Cons
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Occasional BugsSome users report occasional bugs and glitches that can disrupt the user experience, particularly during peak times.
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Limited Features in Free VersionCertain functionalities may be restricted or limited in the free version, which could deter users looking for a comprehensive app experience without a subscription.
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Heavy Data UsageThe app may consume a significant amount of data, posing an inconvenience for users with limited mobile data plans when accessing real-time features.
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Slow Customer SupportSome users have faced delays in customer support responses via the app, which can be frustrating during urgent issues.
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Device Compatibility IssuesThere are occasional compatibility issues with certain older devices, which may lead to functionality limitations for some users.
Price
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Free VersionThe app is available for free and provides essential features such as account management and outage reporting at no cost to users.
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Premium FeaturesCertain advanced features may require a subscription, providing enhanced insights and functionalities like detailed energy forecasts and custom alerts.
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Cost-EfficientUsers can maximize their savings by using the app effectively, making it a cost-efficient tool for managing energy expenses and efficiency.
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In-App PurchasesOptions for in-app purchases may be available for users looking to unlock additional features tailored to their energy management needs.
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Trial PeriodNew users may access a trial period for premium features, allowing them to evaluate the benefits of the paid subscription before committing.
Ratings
4
5.7K votes
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